A workplace-focused report highlights “socially offloading,” where employees use AI tools to interpret or draft communication instead of building real-time interpersonal judgment. Skillsoft’s vice president of leadership, business, and coaching describes the risk as a loss of critical human skills—like emotional intelligence—in high-stakes interactions. The story also describes CAISY, a platform designed to help people practice difficult conversations with coaching and feedback rather than generating direct answers. While the reporting targets the workplace, the implications for universities and workforce-aligned programs are direct: career services, professional development, and human-comms training may need redesign so AI support doesn’t substitute for practice-based learning.
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