Colleges are piloting autonomous AI agents for student services and administrative tasks as vendors and campus labs push beyond chatbots, reporting early gains in workflow automation and student support. A new overview of agentic AI use in education describes potential for agents to manage advising tasks, enrollment workflows and routine communications while freeing staff for higher‑value work. Separate guides for faculty advise integrating generative AI into syllabi, protecting data privacy, and redesigning assessments. Developers and researchers caution about hallucinations, bias and privacy; they stress governance, vendor vetting and faculty training as prerequisites. Campus leaders will face decisions about procurement, staff retraining, and ethical guardrails as institutions test agentic systems — choices that will affect student experience, compliance, and labor models across higher education.
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