New reporting finds artificial intelligence is embedded across campus systems — from targeted recruitment ads and application scoring to chatbots, scheduling, and learning-analytics dashboards — while many universities lack a comprehensive map of those systems or clear accountability. One analysis warns AI has become the operating system of institutions, changing decisions at scale without centralized oversight. At the same time, Microsoft researchers published a list of 40 jobs most exposed to generative AI, flagging knowledge-work roles that include academic and administrative functions. Together the pieces underscore a widening operational and workforce challenge: universities are deploying AI at scale even as governance, transparency and staff planning lag behind.
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