Generative AI tools are rapidly integrating into education and workplace environments. Leading business schools like Northwestern Kellogg and Rutgers Business School have launched new courses and curricula focusing on AI and data analytics to equip students with future-ready skills. Meanwhile, companies such as Salesforce have reduced customer support staff by thousands as AI-driven agents take on service roles, demonstrating AI's disruptive impact on jobs. Research from the St. Louis Fed signals early signs of AI-induced job displacement concentrated in computing and math sectors, with experienced workers benefiting and hiring focused on AI talent. Ethical questions in AI-enabled education prompted universities and educators to cope with new policies and adapt assessments to uphold academic integrity.
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