A new multi-institution study finds that when families receive timely access to academic and administrative progress information, students persist and enroll at higher rates. The research reports retention gains of 6.9 percentage points for students whose families had access to progress indicators compared with those who did not. The impact was stronger for Black and Hispanic students and for first-generation students, the report notes, with earlier intervention framed as the key mechanism. The reporting also addresses a practical barrier: FERPA protections can limit parent visibility, but student openness to sharing access can reduce that friction. For enrollment and student success leaders, the operational implication is to treat family communications as a measurable retention lever—pairing student choice with secure, role-based data access workflows in student information systems.
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