Community colleges are being pushed to treat graduation as a start, not an endpoint, as student success metrics increasingly move toward post-completion outcomes. One Million Degrees’ CEO Aarti Dhupelia argued that many institutions stop at certificate or degree completion rather than measuring whether graduates secure jobs, transfer, and advance in earnings after credentialing. Dhupelia points to One Million Degrees’ wraparound student support model—counseling, career services, and financial stipends—implemented with institutions including City Colleges of Chicago. She described a shared case management system and weekly communication as central to coordinating advisors and coaches in real time. Employer engagement is another pillar, with partners providing volunteer coaching, internships, and feedback to align curricula with workforce needs. Dhupelia also highlighted replication efforts, including North Carolina’s community college system adopting elements of CUNY’s support framework. The reporting signals a shift toward “next-step” accountability—where IR offices, advising units, and workforce partnerships are judged on post-graduation progress, not just completion rates.
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