One Million Degrees and City Colleges leaders emphasized that degree or certificate completion should not be the end point for assessing community college success. Aarti Dhupelia, CEO of One Million Degrees, argued that institutions must track what happens after students graduate—credentials, earnings, persistence in the next step, and workforce mobility. The discussion pointed to wraparound support models and shared case management as drivers of scale, including coordinated advising and career services. The program also highlighted employer partnerships that align internships and coaching with credential value in the labor market—especially as AI changes job requirements. For higher education practitioners, the core change is operational: strengthen post-completion analytics, align student supports to the next transition, and treat employer input as part of continuous improvement rather than a one-time intervention.
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