A growing workplace pattern—employees using AI to interpret messages and draft replies—may be undermining human relationship-building, according to interviews cited in a new report. Skillsoft vice president Leena Rinne describes the phenomenon as “socially offloading,” where interpersonal judgment, empathy, and difficult conversations are outsourced to AI tools. The story explains that rather than providing a single “correct” response, Skillsoft’s CAISY product is designed to help users practice real conversations and receive feedback before high-stakes meetings or performance reviews. The reported concern is that when employees rely too heavily on AI for emotional-intelligence tasks, they may lose the skills needed in the moment. For higher education, the story maps directly onto curriculum design and student success supports—especially in leadership, communication, and career readiness training. It also raises practical questions about how AI literacy should be taught alongside interpersonal competency.