Greg Hart, who spent 23 years at Amazon, said he has applied Amazon leadership principles to scale Coursera’s platform as demand for generative-AI skills surges. Coursera now hosts thousands of courses and saw a 44% year-over-year increase in GenAI course offerings, reflecting employer demand for AI qualifications. The shift matters for university continuing-education units and career centers: third‑party platforms are consolidating professional upskilling pathways and competing for employer partnerships, prompting academic units to reassess credentials, microcredentials and industry collaborations.