Campus IT leaders are facing escalating scrutiny over privacy and security as higher education continues to digitize forms, workflows, transcripts, and student-facing services. Two recent institutional modernization efforts highlight the move away from fragmented legacy platforms toward unified software systems, while another item emphasizes the need for ongoing security and privacy controls for AI-enabled workflows. Fairleigh Dickinson University described replacing two legacy systems using the Etrieve platform from Softdocs to unify workflows and streamline form management. Separately, UMass Global outlined consolidating multiple legacy applications into a modern SaaS forms solution, aiming to remove silos and improve user experience while strengthening security posture. A separate cybersecurity-focused webinar and white paper on “Privacy and Security in Azure” points to higher-ed concerns including rising cyber threats, ethical implications of AI, and confidence levels among campus CIOs and CTOs about readiness. Taken together, these items reflect a practical operational direction: institutions are rewriting digital infrastructure to reduce workflow risk, improve compliance management, and support responsible AI adoption.
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