Schools are beginning to pilot AI systems that deliver college counseling support outside regular counselor hours. The reported program targets high school students and is designed to answer admissions and postsecondary planning questions using expert-curated responses and prior applicant question histories, rather than relying solely on open-ended internet retrieval. Counselors retain a core role in advising students on academic and financial choices, but pilots aim to offload procedural tasks such as navigating financial aid information and clarifying workforce credential pathways. For higher education administrators and student support leaders, the development raises questions about content governance, accuracy controls, and how AI tools can integrate with counseling operations while preserving the “trust” relationship students rely on.
Get the Daily Brief