A higher education assessment leader argues that institutions can pass compliance cycles without improving student outcomes when assessment is treated as a reporting task rather than a continuous-improvement practice. Rolanda S. Horn, Vice President for Institutional Effectiveness and SACSCOC Liaison at Georgia Piedmont Technical College, says meaningful improvement requires a culture where faculty and staff believe evidence will change instruction and leadership decisions. Her recommended shift emphasizes relationships with departments, translating assessment work into actionable “leading evidence,” and connecting formative results to leadership moves such as coaching, walk-through focus, and meeting agendas. The piece targets a common institutional failure mode: collecting data to satisfy external reviewers and then reverting to prior practices.
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