Gen Z appears increasingly willing to use AI for high-stakes decision research, according to a Bank of America Institute study cited in the article. About one-third of Gen Z respondents used AI tools for homebuying research in the prior 12 months, even as they still trust realtors for closing. The article argues the behavior reflects generational differences in comfort with technology and skepticism toward traditional experts, with the Bank of America Institute data used to frame how AI research becomes part of major-life decision workflows. For higher education professionals, the reporting is a reminder that AI fluency and “decision support” expectations are forming before students graduate—affecting how students approach internships, financial literacy, and employment planning. It also points to broader implications for campus programs in career services and student advising: AI-assisted decision-making will likely become baseline rather than a novelty.
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