OpenAI is facing a multistate probe into possible user harm connected to ChatGPT, shortly after filing for a highly anticipated initial public offering. State attorneys general issued a subpoena as part of investigations into whether the chatbot’s safety practices adequately protect users. The scrutiny reflects continuing concerns raised by regulators and plaintiffs: allegations that ChatGPT provided harmful responses to users expressing suicidal intent or planning crimes, along with questions about data use and health information handling. OpenAI said it will respond “constructively” and noted existing measures to protect customers. The probe arrives alongside litigation in other jurisdictions, including a Canadian lawsuit tied to alleged user harm and separate Florida action following incidents where alleged gunmen used the chatbot. For higher education institutions deploying AI tools in student-facing systems—such as tutoring, advising, or mental-health support workflows—the case is a reminder that state-level enforcement may drive compliance expectations faster than federal rules.
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